Terms of use

This is a translation for convenience; if anything differs, the Portuguese version prevails.

1. About the service

Heroes Chase is an independent entertainment project, provided “as is”, with no guarantee of continuous availability. The server may go through maintenance, restarts or be shut down.

2. Account

You are responsible for your account's security. Accounts that break the code of conduct may be suspended or banned.

3. Donations and virtual items

• Shop purchases are voluntary donations to keep the server running, with virtual items as a thank-you.
• Virtual items have no monetary value, can't be exchanged for money and are delivered only to the account named in the order.
• If an account is banned for breaking the rules, items obtained are not refunded.
• Delivery problems must be reported to the team with the order code.
• Payments are made with Pix, which requires a Brazilian bank account.

4. Data

We only keep what is needed for your account, security and orders to work:

• login, e-mail and purchase history;
• IP address, approximate country and browser on sign-ups, logins and purchases — used to prevent fraud and duplicate accounts made to dodge punishments, and to handle support requests;
• website visit statistics, aggregated and without storing the IP.

This data is not sold or shared, except when required by law. Payments are processed by PoloPag; we don't store bank details. You can ask the team to delete your account and its data.

5. Changes

These terms may change. By continuing to play after a change, you agree to the new version.